You Can’t Please Everyone: The Double-Edged Sword of Professionalism
In this episode, I reveal the reality that starting a podcast—just like starting something challenging, like football—comes with a few bruises. I share how, no matter what you do, you can’t please everyone, and that's perfectly okay.
I recount my own experience growing up, relating how being comfortable with myself, regardless of whether people liked me, set me up to handle audience feedback as a podcaster. I mention how, as a musician and fan, I observed that fans often love a band when they’re small and scrappy but sometimes move on once the band becomes more polished and successful. I explain that podcasting is much the same: as your show grows and improves, you might lose some early fans but connect with new ones too.
I tell the story of my friend, Jim Harold, who hosts the Paranormal Podcast. Despite working hard to improve his studio, add video, and upgrade his setup, some listeners complained it looked “too professional,” even though most of us strive to look and sound our best. I also mention the experiences of YouTubers Colin and Samir, who received harsh comments as their show became more successful.
Handling Feedback
I reassure you that it’s normal for people to not like changes—or even to just not like you and your show. The key is to remember your target audience; if constructive feedback comes from them and makes sense, it’s worth considering. Otherwise, it’s okay to ignore the noise.
I discuss how feedback—from the right people—offers a huge opportunity to improve. But at the same time, any change you make (adding a co-host, new music, more episodes) will always please some and upset others. Most importantly, you’ve got to enjoy making your podcast, because if you don’t, you’ll likely burn out and quit.
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This podcast uses the following third-party services for analysis:
OP3 - https://op3.dev/privacy
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If I started playing football today, I know that I would wake
Speaker:up tomorrow bruised. And I'm here to let you know if you start a
Speaker:podcast today, you might wake up tomorrow a little
Speaker:bruised. Welcome to your podcast
Speaker:consultant. Small lessons with big value.
Speaker:With more than a decade of experience and millions of
Speaker:downloads, this hall of fame podcaster is a
Speaker:featured speaker, author and mentor to
Speaker:thousands. Now he wants to work with you.
Speaker:He's your podcast consultant, Dave Jackson.
Speaker:When I was growing up, I worked in a grocery store and when
Speaker:I would go on break, I would go to the
Speaker:magazine section and there were a couple magazines, Hit
Speaker:Parader and Cream, that followed the hard rock
Speaker:scene. And I'm also a guitar player and one of my favorite
Speaker:guitar players was a guy named Randy Rhodes who was in a band called
Speaker:Quiet Riot before joining Ozzy Osbourne. So I
Speaker:was way into Quiet Riot way before they
Speaker:became hugely popular in, I believe it was
Speaker:1983, something like that. And what was interesting
Speaker:is most musicians or most music
Speaker:lovers love a band when they are theirs.
Speaker:They're small, they're scrappy, they're trying to get the big record
Speaker:deal and then they get the big record deal and you kind of
Speaker:celebrate that, hey, my team won. And then if
Speaker:they keep getting bigger and bigger, you lose that
Speaker:audience that liked you when you were small. And I'm here to say
Speaker:it is the same in podcasting. So you
Speaker:can't win in some ways and you have to be okay
Speaker:for this. I'll give you an example that my buddy
Speaker:Jim Harrell does the paranormal podcast. He is a pretty
Speaker:much a one man band, really good at it, been doing it for 20 years
Speaker:and he's the king of paranormal podcasts. Way before, you know,
Speaker:all the true crime stuff came out, he was talking about spooky stuff.
Speaker:And so Jim used to work at radio stations. I think he has some experience
Speaker:with tv. And so he slowly started building up
Speaker:his studio and he added video and
Speaker:people loved his show and he started adding more and more spooky things.
Speaker:He invested in some better lighting and, and I've been in Jim's
Speaker:studio. It's really impressive. There was only one problem.
Speaker:According to some people, it looks too good.
Speaker:He got a comment once like, oh, I wanted to listen to this show,
Speaker:but I'm looking for an independent show. This one looks too
Speaker:professional. So most of the time
Speaker:we're doing our best to sound and look professional. And
Speaker:then when we do, we people go, yeah, you're too
Speaker:professional. I am watching a video right now
Speaker:from two YouTubers who are really
Speaker:popular. And they talk about this, how people were
Speaker:like, hey, I thought I was kind of coming in
Speaker:for a really local restaurant,
Speaker:only to find out it's a chain. It's called Colin and
Speaker:Samir. They have a video called this was a Hard Year. And
Speaker:they read some of their comments and they're brutal. There are people
Speaker:that are just like, f you guys. Why would I watch a
Speaker:failing YouTube channel? Talk about how to build a YouTube
Speaker:channel. And so I say this not to make you
Speaker:afraid to start your podcast. I will
Speaker:say people on YouTube are much,
Speaker:much more brutal than if you're just doing an audio podcast. So
Speaker:if you're worried about that, start with audio first. That's always my advice
Speaker:anyway. It's easier, it's cheaper, and it's faster. But if you want to do
Speaker:YouTube, do YouTube. But just realize the trolls over there
Speaker:can be a little harsh. And so
Speaker:I just want to get your mindset ready because we do. We
Speaker:want to compete in the big leagues and we want to look and
Speaker:sound professional. And we spend all this money, we spend all this time. And
Speaker:if you're doing YouTube, you will obsess over your background. That's the thing.
Speaker:Thing. Not maybe not. Mm, mm. You will obsess
Speaker:over your background. It's just. I don't know why that is, but we all
Speaker:do that. And so we finally get it just the way we want and realize
Speaker:you're like, perfect, man. I look just like I'm, you know, I could be like
Speaker:the local news. And some people are not gonna like that.
Speaker:So I say that to go, Some people may not like it when you look
Speaker:too independent. Some people may actually like you because they're
Speaker:like, oh, I can identify with this person because they look like me. And then
Speaker:as you get a little more and a little more, some people are like, oh,
Speaker:this looks. This guy's taking it really serious and wow, she looks really good.
Speaker:Yada ya. And then eventually it just. The problem is
Speaker:you will have some people that like you and some people
Speaker:won't, and you have to be okay with that. I
Speaker:got an early start on that. When I was growing up, my family was not
Speaker:rich by any means. And there were times when I was wearing hand me downs
Speaker:for my brother and things like that. And I just came to a spot when
Speaker:I was like, you know what, you either going to like me
Speaker:or you're not. And if you don't want to like me, don't like me. This
Speaker:is who I am. This is what I am. At this point
Speaker:and you know, go take a hike, go jump in a
Speaker:lake. And you have to kind of have that attitude
Speaker:now when it comes to accepting
Speaker:feedback. I always listen to that with an open mind.
Speaker:First of all, is this person my target audience? Because that has a lot to
Speaker:do with am I going to listen to their comments? And then,
Speaker:okay, yeah, it sounds like this person is my target audience. Do they have
Speaker:a point? Maybe they're saying, dave, you do this all the time. And
Speaker:I go, do I do that? And then you go back and you listen to
Speaker:a couple episodes and you go, holy cow, I do that all the time.
Speaker:And then you can change accordingly. To me,
Speaker:feedback is the meal of success
Speaker:because it's the people that ignore that feedback when it's valid from people
Speaker:that you care about. They're giving you the opportunity
Speaker:to change for the better. For me, I
Speaker:have been to restaurants where you just ate a meal
Speaker:that was, you know, meh, all right, well, it was better
Speaker:than a frozen box dinner, which isn't really saying much.
Speaker:Then you walk to the checkout and they go, how was everything? And you go,
Speaker:it was good when it wasn't, but you're being polite.
Speaker:And then you walk out and you never go back again.
Speaker:So when somebody gives you feedback, you have
Speaker:an option and a really huge opportunity
Speaker:to make it better. I work for a company called PodPage
Speaker:and we take all of our suggestions and feature requests.
Speaker:We look at every one of those. Now, some people want things that would only
Speaker:apply to them, and not all
Speaker:podcasters, but we always look at every single one. But just
Speaker:realize that when you make a change,
Speaker:maybe you add a co host, maybe you add
Speaker:a new music intro, maybe you decide to go
Speaker:two days a week instead of one day a week. Whatever you do,
Speaker:somebody's gonna like it and somebody's not. And you have to be
Speaker:okay with that because in the end, if you want to do it because you
Speaker:like it and it's gonna make the shore more fun, that's
Speaker:hugely important. Because if you hate doing the show, it's
Speaker:just only a matter of time before you quit. I
Speaker:would love to help you. Simply go to schoolofpodcasting.com
Speaker:join and you can join up there. Use the coupon code
Speaker:listnr when you sign up. That'll save you on either a monthly, quarterly or
Speaker:yearly subscription. And if you're worried about it, realize that comes with a 30
Speaker:day money back guarantee. I'm Dave Jackson.
Speaker:I help podcasters. It's what I've been doing for 20 plus years.
Speaker:And I can't wait to see what we're going to do together, because I want
Speaker:to be your podcast consultants.